Delivery and Return Information


We want you to be 100% happy with everything you purchase from You Out LLC.

Returns are accepted within 30 days of purchase. A 25% restocking fee will be assessed on all returns, in addition product must be received in re-salable condition. Customer is responsible for return shipping fees to originating warehouse. We do not refund shipping costs or credit card fees.

Please return items in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable.

Please use the Returns form to receive further instructions.

Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by email once we have processed your return.


How we determine Shipping and Handling rates:
The shipping & handling cost for your order is based on the total value of the order prior to application of any discounts or promotions.

Standard ground delivery to the lower 48 states will be within 3 to 6 business days once the package has shipped.

Depending upon the items purchased and the shipping destination, different shipping methods will be available.

Shipping and handling will be charged at the time of shipment. In the event, the original purchase contained a pre-order or backorder item, shipping and handling will be assessed for the entire order at the time of the initial shipment.

Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

You may also choose to upgrade the shipping method for faster delivery.